Frequently Asked Questions
General
Where are you based?
Hi-Tech Packaging is located in Rosedale, Auckland, New Zealand. However, we have customers from all over New Zealand.
What are your opening hours?
We are open Monday to Friday from 8am till 5pm.
Do you sell to the general public?
We have some generic stocked items that we can sell to the general public.
Contact us to see what we can provide you with.
What is your privacy policy?
Check out our privacy policy here.
Sustainability
What is your company's commitment to sustainability?
Our mission and goal at Hi-Tech Packaging is simple.
“To provide safe and sustainable packaging, now and for the future”.
All our strategies and actions are driven by this simple mission.
Which is closely aligned with likes of The Ellen MacArthur Foundation, The Ministry for the Environment, WasteMINZ and the Sustainable Business Network.
Our goal is to provide sustainable insights and help navigate our customers and markets through the sustainable packaging journey.
We are also aware that any good sustainable journey requires lots of collaboration and is a never-ending quest to do better and be better.
It’s why we have clear strategies around what we source, how we go about learning and who we partner up with.
What specific sustainability practices does your business implement?
We employ a range of sustainable practices, including energy-efficient operations, waste reduction, responsible sourcing, and social responsibility programs.
Check out Sustainability to learn more.
What is your approach to sustainable sourcing and supply chain management?
We prioritize sustainable sourcing by working with suppliers who meet ethical and environmental standards. We ensure our supply chain partners share our commitment to responsible practices.
Check out our certifications and partnerships.
Packaging
Do you only do custom packaging?
No, however that is our specialty. We do have some Hi-Tech Packaging generic items.
Contact us to discuss further.
Can I see some samples?
We do have samples to share with you. Click here to request samples.
If there is some specific samples you are after, contact our friendly team.
I want to customise my packaging. Where do i start?
That’s great you’re taking that step into custom packaging!
Our team is here to help make this process easy and affordable. Best place to start is contact us so we can gain an understanding of your requirements.
Is there a minimum order quantity (MOQ)?
Yes. This question does not have a straight answer. We supply a large range of products and they have different MOQs.
Contact us so we can gain an understanding of your needs and we can provide a more accurate MOQ.
Services
What services do you offer?
We provide a range of services when it comes to your packaging journey.
Learn more about them:
Have more questions?
Call or email our friendly team today!